This survey report presents the findings of the public Opinion Poll carried out during 12- 24 December 2016 across 61 municipalities of Albania. The objective of the Opinion Poll is to explore the level of trust towards public institutions as well as the attitudes towards
the performance of public institutions and service delivery in the country. Using a quota sampling approach, 1647 surveyed citizens were asked on their perceived levels of trust, transparency, accountability, participating in decision-making processes and use of technology.
Opinions and views expressed in this report do not necessarily reflect those of the United Nations Development Programme (UNDP) or of the United Nations (UN).