sqen

Latest Publications

Survey Report | Putting citizens first: Exploring public perceptions of administrative services in the WB | April 2018

Putting citizens first (?)Exploring public perceptions of administrative services in the Western Balkans April 2018 – Governments across the Western Balkans have made efforts towards improving service delivery; however, they are still unable to meet their citizens’ expectations of more accessible, transparent and responsive services. Part of the problem is that governments …

Read More »

Monitoring report: Hidden Economy in Macedonia, Albania and Kosovo: Trends & Policy Options (2016-2017)

Monitoring the Hidden Economy in Macedonia, Albania and Kosovo: Trends &  Policy Options (2016-2017) This monitoring report provides an overview of hidden economy in general, and undeclared labor and tax evasion in particular, in Macedonia, Albania and Kosovo including its main causes and consequences. Additionally it offers a macroeconomic overview …

Read More »